.scs-chatbot{--scs-chat-primary:#135e96;--scs-chat-accent:#f59e0b;display:flex;flex-direction:column;max-width:760px;min-height:400px;border:1px solid #d8dee8;border-radius:16px;overflow:hidden;background:#fff;box-shadow:0 12px 35px rgba(15,23,42,.12);font:16px/1.45 system-ui,-apple-system,sans-serif;color:#172033}.scs-chatbot *{box-sizing:border-box}.scs-chatbot__header{display:flex;align-items:center;gap:12px;padding:15px 18px;background:var(--scs-chat-primary);color:#fff}.scs-chatbot__header img{width:36px;height:36px;border-radius:50%;object-fit:cover}.scs-chatbot__header strong{font-size:18px;flex:1}.scs-chatbot__header button{border:1px solid rgba(255,255,255,.55);background:transparent;color:#fff;border-radius:8px;padding:7px 10px;cursor:pointer}.scs-chatbot__messages{flex:1;overflow:auto;padding:18px;background:#f7f9fc}.scs-chatbot__message{max-width:82%;padding:10px 13px;margin:0 0 12px;border-radius:14px;white-space:pre-wrap;overflow-wrap:anywhere}.scs-chatbot__message--assistant{background:#fff;border:1px solid #e1e7ef;border-bottom-left-radius:4px}.scs-chatbot__message--user{margin-left:auto;background:var(--scs-chat-primary);color:#fff;border-bottom-right-radius:4px}.scs-chatbot__message.is-thinking{opacity:.65}.scs-chatbot__suggestions{display:flex;gap:7px;overflow-x:auto;padding:10px 14px 4px}.scs-chatbot__suggestions button,.scs-chatbot__lead-open{border:1px solid var(--scs-chat-primary);background:#fff;color:var(--scs-chat-primary);border-radius:999px;padding:7px 11px;white-space:nowrap;cursor:pointer}.scs-chatbot__lead-open{align-self:flex-start;margin:7px 14px;border-color:var(--scs-chat-accent);color:#7a4b00}.scs-chatbot__composer{display:flex;gap:9px;border-top:1px solid #e1e7ef;padding:12px}.scs-chatbot__composer textarea{flex:1;resize:none;min-height:44px;max-height:110px;border:1px solid #cdd5df;border-radius:10px;padding:10px 12px;font:inherit}.scs-chatbot__composer button,.scs-chatbot__lead-form button{border:0;border-radius:10px;background:var(--scs-chat-primary);color:#fff;padding:10px 18px;font-weight:700;cursor:pointer}.scs-chatbot.is-ended .scs-chatbot__suggestions,.scs-chatbot.is-ended .scs-chatbot__lead-open{display:none}.scs-chatbot__modal{position:fixed;z-index:999999;inset:0;background:rgba(15,23,42,.58);padding:20px;overflow:auto}.scs-chatbot__modal-card{position:relative;max-width:560px;margin:5vh auto;background:#fff;padding:25px;border-radius:14px}.scs-chatbot__modal-close{position:absolute;right:12px;top:8px;border:0;background:none;font-size:28px;cursor:pointer}.scs-chatbot__lead-form label{display:block;margin:0 0 12px;font-weight:600}.scs-chatbot__lead-form input,.scs-chatbot__lead-form textarea{display:block;width:100%;margin-top:4px;padding:9px;border:1px solid #cdd5df;border-radius:7px;font:inherit}.scs-chatbot__lead-status{min-height:1.5em}.screen-reader-text{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media(max-width:600px){.scs-chatbot{height:70vh!important;border-radius:10px}.scs-chatbot__header{padding:11px}.scs-chatbot__message{max-width:92%}.scs-chatbot__header button{font-size:12px}}